Switching platforms
Don't worry — we'll help you make the move.
Invite RogalMail as a user in your current email platform. We rebuild your setup in RogalMail rather than simply copying files: contacts and unsubscribe records, key automations, forms and email designs are reviewed with your business in mind. This is hands-on work, and we agree the scope and timing with you before we begin.
Every platform below connects to our self-serve importer. If yours is not listed, tell us in the form below and we will plan the move with you.
Use an invitation with only the access needed for the migration. Never send us your password or recovery codes. You can see the work in your account and remove our access whenever you choose. We treat your data as confidential and use it only to deliver the agreed migration support.
Our team handles the rebuild and checks it with you before activation, so you can stay focused on your business. Assisted migration is included at no extra cost on Pro and Early Access.
Talk to our migration teamExport your contacts from your current platform as a CSV or spreadsheet and import them with column mapping. Existing custom fields can be mapped to their RogalMail equivalents. Save your unsubscribe records separately before importing. Our WooCommerce plugin can sync store products and customers directly.
This is the step people forget, and the one that matters most. Export the unsubscribed and bounced addresses from your old platform and add them under Settings → Suppressions here. Anyone who opted out there will never be emailed from here.
Welcome series, abandoned cart, post-purchase, win-back — our migration process recreates your workflows in RogalMail, with your review before activation. We check which triggers and actions are supported, then agree which flows to rebuild, improve or retire. Email designs are rebuilt too, and small details may change in the move — hopefully for the better. Most people treat a move as a good time to audit and update their flows.
Signup forms and landing pages are recreated here too. On your site, you swap in our embed code where the old form was. On WordPress, you can use our form embed code. The WooCommerce plugin also supports a form shortcode and store events when WooCommerce is active. For other form builders, check their API or embed support before planning the move.
Every platform keeps an export in its audience or subscribers section — MailerLite under Subscribers, Mailchimp under Audience, Omnisend and Klaviyo under their audience and segment tools. Download the full list as a CSV file.
While you are there, export the unsubscribed and bounced addresses as their own file. Add them to RogalMail before importing your contacts.
Go to Settings → Suppressions and paste the addresses from step 2. Anyone on that list is blocked from receiving your email here, permanently.
Create your free account, go to Contacts → Import, upload the file, and map the columns. You will confirm the contacts gave you permission — we ask on every import, and purchased or scraped lists are never allowed.
Add your domain under Settings → Sending domains and publish the verification and authentication DNS records shown in your account. Your email then goes out as your own domain, with your own reputation.
Start with the welcome email and abandoned cart — for most businesses those two do the heavy lifting — then recreate the rest of your flows and swap your signup forms over.
New accounts start on a warm-up sized to your list and your sending history, and your daily allowance grows on every clean sending day — faster when bounces and complaints stay low, slower the moment they spike. That warm-up protects your deliverability while inbox providers get to know your new home. Big list? Spread the first sends across the warm-up instead of blasting everyone on day one.
Free and Starter include self-service import tools. Pro and Early Access include hands-on assistance: we review your existing setup together, decide what to keep or improve, and rebuild supported automations and forms. Many assisted migrations may take up to five business days, depending on scope, access and customer input. More extensive moves may take longer. We agree on the scope and timing with you first.
Ask about assisted migrationOr start free and move at your own pace.
Tell us where you're moving from and we'll review your request. Pro and Early Access include hands-on help with supported migration tasks; Starter migration is self-service. We will contact you by email to plan the move together.
Choose monthly billing and cancel anytime from Settings → Billing in your account. No calls. No runaround. We'd rather earn your business every month than make you fight to leave.
Cancellation stops renewal at the end of your paid period. It does not delete your account or customer data. Optional annual plans are billed for a year; cancel early and the months you've used are charged at the monthly rate, with the rest refunded. Send blocks have separate renewal controls. See subscription terms for details.
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